Empathy Map
2 Comment(s)
This article piqued my interest because it describes what an Empathy Map is and how to use one. An Empathy Map is one tool that can help individuals combine their observations and draw forth unexpected insights.
Use the empathy map as a tool to help you understand. You can use it to understand the 4 quadrant layout: so , do , think and feel.
Stephanie R Juarez
Mar 28, 2022